IT MANAGEMENT

Today, Business Processes depend above all on Information Systems. They are the Breath of the Company. When the information is not available in an effective and efficient way for employees, suppliers and customers, the use becomes frustrating and the whole company business is negatively affected. Consulting in the Resolution of Performance Problems of Corporate Information Systems becomes essential to make the User Experience Rewarding.

Enrico Ronchetti

R&D Director

MANAGED SERVICES

THE ADDED VALUE OF THE MANAGED SERVICES

The survival of the business is linked to the functioning of increasingly complex IT systems.
Self-Managing IT has become difficult and expensive, which is why more and more companies strategically decide to rely on us with the management of their IT systems.

  • PREDICTABILITY
  • REDUCTION OF COSTS
  • OPERATIONAL EFFICIENCY
  • SAFETY
  • COMPLIANCE
  • REACTIVITY
  • SCALABILITY
  • PRODUCTIVITY

these are just some of the advantages of the MANAGED SERVICES.

We help you to stay focused on your company’s business, while we take care of the efficiency of your IT systems.

INFORMATIVE SYSTEMS

THE IMPORTANCE OF USING AUTOMATED SOLUTIONS

The management in operation requires time and skills, deep and varied. If the company applications are installed in the company, this activity falls on the internal ICT division.

To facilitate and improve the task of the IT staff, solutions designed are used to automate the management of infrastructures and applications. Solutions that combine effectiveness and efficiency, allowing to contain management costs, at the same time improving it.

  • OPERATIONAL EFFICIENCY
  • PERFORMANCE OPTIMIZATION
  • COST CONTAINMENT

eRack, eReact and eManage are managed services

APPLICATION MONITOR

eRack

Measure the performance of your applications!

From the perceived Throughput by the end-user to the specific Counters of each application and DataBase.

Each phenomenon has different metrics: we extract them and relate them to your business.

Supports every decision by precise measurements of your systems

 

AUTOMATIC CONTROLS

eReact

Servers multiply and their management becomes more complicated: make basic 24×7 operations repeatable, traceable and secure with DevOps tools.

We study with you the most complex cases and we implement Ad-Hoc solutions: Server / Services restart with a precise order on heterogeneous platforms, always verifiable.

Watch as Our Tools work for you on hundreds of Servers.

Database management

eManage

At the center of each information system there is a base of data: we have certified people with high seniority who are able to manage them.

Installation / Upgrade / Patching / Performance Tuning / High Availability / Monitoring / Security / Management in operation of the most used DBMS in companies (eg: SQL Server and Oracle).

Oracle and SQL Server at
maximum performance

PERFORMANCE

INFORMATION SYSTEMS ARE A COMBINATION OF SOFTWARE AND HARDWARE

The strong specialization of the Information Technology market tends to separate the supply of architectural and application components and the related skills, with a disadvantage for the perceived final result.

The engineered path at the base of our information systems is divided into:

Assessment

of application components and architectures

Monitoring

in time of the objective parameters of the overall system

Diagnosis

identifying the single or multiple “bottle-necks”

 Our advice leads the recovery of optimal performance

The level of interdisciplinary knowledge is fundamental and valuable, as is the experience of “management in operation” of complex application platforms such as ERP, CRM and eCommerce. Performance tuning affects all application and infrastructure layers:

Optimization of SQL queries contained in applications

Configuration of the Data Base and Storage

How to use the virtualization layer

Front-End, Application Server, Data Base Server sizing

ARCHITECTURE

EVERY APPLICATION HAS ITS OWN ARCHITECTURE

The design of a new company information system, according to top-down logic, is a prerequisite for final success. It starts with the choice of the application and its knowledge in terms of product characteristics. The vision of the expected life cycle and its dynamics also influence the choices. 

The certifications in the market leading Data Bases, experience in networking projects, in-depth knowledge of the most suitable architectures for each application lead to “360 degree” infrastructure project consultancy. Corporate Information Systems require governance activities to guarantee:

Service Continuity

Performance

Security