“Cloud is an evocative word. Clouds as the paradigm of a renewed Internet vision offering an innovative model for the automation of corporate business processes.“
Claudio Daolio
CLOUD Division Director
Skybackbone Engenio is a pioneer of the Cloud Computing revolution. The company was among the first globally to turn its effort to the management of ERP services for companies via the Internet network.
Market-leading Enterprise Resource Planning (ERP), as well as document management systems, financial and e-commerce platforms are deployed through a “Cloud based” infrastructure.
A Cloud-based data center can be assigned to each customer and connected to their in house server room in total transparency and safety for the final users.
The technology and resources available in the Cloud are state-of-the-art and constantly updated. All Cloud architectures are made redundant and guaranteed by the most efficient back-up and disaster recovery systems to ensure the best uptime and continuity of service.
The connection between the company and the Cloud data center is an essential element of this service. Any user can connect from all over the world via the nearest access point that ensures the maximum speed.
Moreover, in the scenario, that the encrypted connection on the “open Internet” might not be sufficient for your business, a dedicated connection can be easily activated to fulfill your security needs.
Service engineering techniques and automatic control tools increase the management of Cloud-based applications to exceptional levels in efficiency, which can be rarely achieved through traditional IT on-premise infrastructures. The main objective is to maintain the highest level of application performance and service continuity.
The backup policies, an integral part of Cloud services, are carefully balanced between the physical and the logical level, The first layer is unaware of the application itself, but can guarantee fast back-ups. The second level is the most precise with regards to the recovery of your data.
Information is the wealth of the company. Any situations of a disaster can jeopardise the usage and even the existence of the company servers room, alongside its architecture, applications and databases.
While it could be possible to restore infrastructures and programs, it is not possible to recover lost data. To avoid this risk, we offer the remote back-up service in the Cloud which can be used for business applications such as ERP and document management systems.
Disastrous events (including earthquakes, floods and theft) can compromise business continuity for long periods of time.
To mitigate these risks, a business continuity plan is put in place to guarantee you a minimum acceptable service level for each company department.
Risk Assessment is the consulting service aimed at defining the information systems which are core to your business and the minimum acceptable service level to ensure business continuity.
The Disaster Recovery plan is the group of processes and technologies aimed at restoring systems, data and infrastructures which are essential for implementing your “business critical” services in the face of serious emergencies (disasters).
Specifically, the plan describes:
• the procedures for activating the state of disaster, the owners of the process, the personnel to be warned;
• the recovery actions that each designated group must take to deal with the disaster;
• the Reconstitution actions that must be done to restore normal operations at the end of the disaster period.
The Disaster Recovery service is based on:
• on the BS7799-ISO17799-ISO27002 standards of the ISO International Organization for Standardization;
• on the recommendations of the “Contingency Planning Guide for Information Technology Systems” of NIST National Institute of Standards and Technology;
• on the ITIL Information Technology Infrastructure Library best practices of the British Central Computer and Telecommunication Agency (CCTA) and the Office of Government Commerce;
• on the legislative decree “Code regarding the protection of personal data” which imposes data security measures;
The service consists in the activation of a Cloud Data Center which replicates the production one and whose data are synchronized according to a frequency consistent with the minimum acceptable service level. At the onset of the disaster, the replica data center becomes operational, substituting the actual data center, for the whole duration of the disaster itself.
The Disaster Recovery Test consists of a periodic simulation of the disaster in order to verify that the prepared procedures are maintained efficiently for a long period of time.
Disastrous events (including earthquakes, floods and theft) can compromise business continuity for long periods of time.
To mitigate these risks, a business continuity plan is put in place to guarantee you a minimum acceptable service level for each company department.
Risk Assessment is the consulting service aimed at defining the information systems which are core to your business and the minimum acceptable service level to ensure business continuity.
The Disaster Recovery plan is the group of processes and technologies aimed at restoring systems, data and infrastructures which are essential for implementing your “business critical” services in the face of serious emergencies (disasters).
Specifically, the plan describes:
• the procedures for activating the state of disaster, the owners of the process, the personnel to be warned;
• the recovery actions that each designated group must take to deal with the disaster;
• the Reconstitution actions that must be done to restore normal operations at the end of the disaster period.
The Disaster Recovery service is based on:
• on the BS7799-ISO17799-ISO27002 standards of the ISO International Organization for Standardization;
• on the recommendations of the “Contingency Planning Guide for Information Technology Systems” of NIST National Institute of Standards and Technology;
• on the ITIL Information Technology Infrastructure Library best practices of the British Central Computer and Telecommunication Agency (CCTA) and the Office of Government Commerce;
• on the legislative decree “Code regarding the protection of personal data” which imposes data security measures;
The service consists in the activation of a Cloud Data Center which replicates the production one and whose data are synchronized according to a frequency consistent with the minimum acceptable service level. At the onset of the disaster, the replica data center becomes operational, substituting the actual data center, for the whole duration of the disaster itself.
The Disaster Recovery Test consists of a periodic simulation of the disaster in order to verify that the prepared procedures are maintained efficiently for a long period of time.
